Category: Blog


Five Tips for Dealing With Angry Customers

| Blog

This holiday season is stressful for businesses struggling to stay afloat and for customers alike. With the added stress, we hope that we can band together and be kind to one another, but we will be likely run into at least one difficult or upset customer. One of the most uncomfortable and challenging situations as…more

AcuMax Acumen Measures Agility in Under 10 Minutes

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AcuMax offers more than just personality assessments, we have a wide range of products including Acumen, which is one of the newest additions to the suite of AcuMax Index hiring solutions. Acumen is a statistically validated cognitive reasoning skills assessment that is administered in 10 minutes or less, so it doesn’t take a lot of…more

How to Go From Manager to Coach

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The relationship that an employee has with their boss impacts their job satisfaction, performance, retention, productivity and more. However, some leaders function as a manager while others who drive high-performing teams act as a coach. How do you know which one you are? Managers are bosses who focus on things like administration, budgeting, planning and…more

How Google’s Algorithm Changes Could Impact Your Business

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This month Google made improvements to the consumer search experience. Google made some big changes to its search engine around this same time last year to improve the relevancy of search results. These Google search algorithm changes were aimed at better understanding language, which is the foundation of how people search. These changes build upon…more

How to Approach Professional Development as a Small Business Owner

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Jobs are evolving to care more about skills and competencies than degrees, and keeping up with professional development can help you round out your personal offerings. It can be especially difficult for small business owners to try to find the time for professional development, as they are already wearing so many different hats within the…more

How Remote Work is Impacting Your Employee’s Health

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While the initial focus on remote workers was keeping them productive, but employers are pivoting to focusing on getting and keeping their employees healthy. It took a couple of months for employees to shift into a new routine, but many are finding their health is suffering as a part of their “new normal” — even…more

How to Improve Your Confidence at Work

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In the office, it is common to experience a loss of confidence, whether it is bleeding over from your personal life or attributable to situations happening at work. We all lose confidence in our work at one time or another. Having strong self-confidence at work will change how you respond when a mistake occurs, react…more

Why You Should Say “No” at Work

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Sometimes saying “yes” can open up new doors and new opportunities, it can get you on new projects with new experiences. Saying yes isn’t always the right thing to do, but so many professionals find it extremely difficult to say no, even when saying no is the best answer. Saying yes too often can lead…more