Category: Blog


How to Boost Workplace Productivity

| Blog

Productivity around the holidays is a concern for many small businesses. Employees have numerous demands on their time, time off work and projects to wrap-up before the end of the year. While productivity is important to all businesses, it is of particular interest to small businesses, which tend to be lean and require everyone working…more

How to Help Your Employees With Holiday Stress and Depression

| Blog

The holidays can be a stressful time, and as an employer, there are things you can do to make the holiday season easier for your employees. While the holidays are joyful for many, for some it can be a time of increased depression and grief. According to a survey done by the American Psychological Association,…more

November Tip Sheet

| AI Tip Sheet

A New Tool in Your Screening Arsenal …. Acumen! Acumen is a mental agility test that measures an individual’s cognitive abilities. Such abilities often correlate to how quickly a person may learn, relate new to previously acquired information, understand complex concepts and problem solve. Here are some answers to frequently asked questions concerning Acumen: Q.…more

How to Create a Small Business Succession Plan

| Blog

If you’re a small business owner, you need a succession plan. It doesn’t matter if retirement is years away, you need to plan for the unexpected. A study by Wilmington Trust of over 200 small businesses found that 58% of small business owners have no succession plan. A succession plan will help you seamlessly transition…more

How Your Business Can Celebrate Small Business Saturday

| Blog

The holiday season is upon us and retailers are already gearing up for Black Friday and Cyber Monday, and nestled right in between those is Small Business Saturday. You don’t need to be a retailer to participate in Small Business Saturday, which is the Saturday after Thanksgiving and falls on November 30th this year. Small…more

Why Your Business Needs a Facebook Messenger Chatbot

| Blog

Facebook Messenger bots are an extra element to your marketing plan to ensure that customers have the ability to connect with your business whenever they want to. A chatbot is an automated messaging tool that uses AI to message back and forth. They can be programmed to respond to questions, understand statements and send intractable…more

Four Ways Your Business Can Get Customer Feedback

| Blog

The easiest way to find out if you’re meeting your customer’s needs is to ask them. Gathering customer feedback gives you meaningful information about your product, service or soft-skills. Implementing these strategic feedback-gathering mechanisms will give you the data you need to holistically improve your business. Follow Up This is a personalized method of gathering…more

October Special Edition Tip Sheet

| AI Tip Sheet

AcuMax 2.1 Web Application Release  All of the features you enjoy about AcuMax 2.0 plus new improvements are coming with our newest release AcuMax 2.1 to be deployed on Friday, October 4, 2019 at 9 pm ET.  The system will not be available for 12 to 24 hours following deployment in order to make the…more